Shipping (Canada & USA)

Free Shipping on all orders over $150*.

• Upon submitting a website order, please allow 2-5 business days* for processing and shipment.
• Unless otherwise stated, all shipments will be sent via standard ground delivery methods.
• Shipping prices are set in accordance with your shipping destination.

*Pre-Orders Not Applicable

Returns (Website Purchases)

Upon receival of the delivery of your item, you will have 14 days to request a return. Please email us at orders@nootkaclothing.com to request a return. Your date of receipt can be found in your shipment tracking information. Late returns may be subject to a $20 restocking fee. After 30 days, we reserve the right to decline your return or issue a $20 restocking fee.

All costs associated with returning your item are your responsibility. However, all items returned in good condition will be compensated via a coupon code for use on our website. The value of this coupon code will equal the total cost of the item's return shipping costs.

Please note that items returned to us in poor condition will not be eligible for a refund. Refunds will be issued via the method of payment used at purchase on our website.

Return Shipping Instructions

Please return your item(s) in packing materials of equal or greater quality to the packing materials you received your item(s) in. This will help ensure the items are not damaged during their return journey.

All items returned must be in the same condition as when they were purchased. Damaged items will be not eligible for return or refund.

Please include the following information in your package (or send us an email at hello@nootkaclothing.com):

1. Your Full Name and Order Number.
2. Details specifying why you are returning your item.

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Return Shipping Address

Please ship your return items to the following address:

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Nootka Clothing Company

108-4690 Caspian Place

Cowichan Bay, BC

Canada

V0R 1N1

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Please allow 10-14 business days after we have received your return package for us to process your return and refund. You will be notified by email one your return is processed. All shipping and handling costs associated with your original order are non-refundable.

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Exchanges (Website Purchases)

Please note that we do not offer direct exchanges. All eligible refunds must be processed and then the item can be repurchased.

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Welcome to Nootka Clothing Company!

These terms and conditions outline the rules and regulations for the use of Nootka Clothing Company's Website, located at https://www.nootkaclothing.com/.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Nootka Clothing Company's website, products or services f you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing Nootka Clothing Company, you agreed to use cookies in agreement with the Nootka Clothing Company's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Nootka Clothing Company and/or its licensors own the intellectual property rights for all material on Nootka Clothing Company. All intellectual property rights are reserved. You may access this from Nootka Clothing Company for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Republish material from Nootka Clothing Company
• Sell, rent or sub-license material from Nootka Clothing Company
• Reproduce, duplicate or copy material from Nootka Clothing Company
• Redistribute content from Nootka Clothing Company

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Nootka Clothing Company does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Nootka Clothing Company,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Nootka Clothing Company shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Nootka Clothing Company reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
• The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
• The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Nootka Clothing Company a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

• Government agencies;
• Search engines;
• News organizations;
• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
• System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

• commonly-known consumer and/or business information sources;
• dot.com community sites;
• associations or other groups representing charities;
• online directory distributors;
• internet portals;
• accounting, law and consulting firms; and
• educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Nootka Clothing Company; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Nootka Clothing Company. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or
• By use of the uniform resource locator being linked to; or
• By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Nootka Clothing Company's logo or other artwork will be allowed for linking absent a written agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read our Privacy Policy.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• limit or exclude our or your liability for death or personal injury;
• limit or exclude our or your liability for fraud or fraudulent misrepresentation;
• limit any of our or your liabilities in any way that is not permitted under applicable law; or
• exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.